Quality Assurance Specialist

5 days ago

Newington, Connecticut, United States subcom Full time

Job Summary:

The Quality Assurance Specialist will provide quality engineering services to electro-optical manufacturing operations by supporting all areas encompassing specification and drawing review, material and vendor qualification, process improvements, troubleshooting process issues, and disposition of non-conforming product.

Key Responsibilities:

  • Define and control the vendor qualification process.
  • Promote and drive a "Zero Defect" mentality within manufacturing operations using Lean, Six-Sigma, Mistake Proofing, Measurement System Analysis, and Statistical Process Control (SPC).
  • Lead problem-solving activities using a structured, disciplined approach.
  • Collaborate with customers and suppliers to ensure quality performance.
  • Perform periodic audits of customer quality performance.
  • Initiate and monitor supplier corrective actions, escalating as necessary.
  • Collaborate with suppliers to facilitate changes to supplier processes and products, minimizing risk and impact to the company and its customers.
  • Analyze data and compile reports on component issues and status.
  • Support Material Review Board (MRB), Return for Defect (RFD), First Material Acceptance (FMA), and corrective-action processes as they apply to components.
  • Perform, orchestrate, or support supplier audits and line reviews.
  • Participate in design, specification, and drawing review processes.
  • Participate in supplier evaluations and rating processes.
  • Introduce new and revised components into production, supporting the component pedigree process.
  • Support Design and Reliability in supplier searches and selections.
  • Initiate and support cost-reduction initiatives through design modifications and/or supplier process improvements.
  • Be the primary point of contact for supplier and component technical issues.
  • Work closely with Engineering, Operations, Lean Operating Systems, Project Management, R&D, and Corporate Quality to achieve quality goals.
  • This is a hands-on position requiring equal time in the office and on the factory floor.
  • The position may require travel approximately 10% of the time.
  • Perform incoming inspection on electro-optical products, including PCBs, CBAs, electronics components, etc.
  • Establish SPC controls as required and support data analysis (Cpk analysis) with Product Engineering.
  • Support company and facility Environmental Safety and Health (ES&H) policies and programs by attending ES&H training, providing information for accident and incident investigations, and assisting in implementation of corrective actions.

Qualifications:

  • Bachelor's degree or higher in manufacturing, optical, or electrical engineering.
  • At least 5 years of experience in a manufacturing environment.
  • Demonstrated expertise in quality tools, practices, and procedures.
  • Fully conversant with QMS principles, certified as a quality auditor is preferred.
  • Experience in auditing both internal processes/systems and auditing of suppliers.
  • Working knowledge of concepts of probability and statistics, as well as aiding in updating/establishing SPC studies.
  • Excellent communication and coaching skills at all levels from the shop floor to top management.
  • Proficiency and demonstrated ability to make independent, informed decisions.
  • Supplier assessment, problem resolution, and performance tracking experience.
  • Working knowledge of telecommunications transmission equipment architecture and function preferred.
  • Excellent written, verbal, and presentation skills are required.

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