Product Information Manager
6 days ago
Job Description
We are seeking a Scheduling and Support Specialist to join our team at Prostar Water Inc. The successful candidate will be responsible for providing exceptional support to our clients by handling customer inquiries, resolving technical issues, and providing product information.
Key Responsibilities:
- Handle customer inquiries and complaints in a timely and professional manner.
- Provide product information and technical support to customers.
- Troubleshoot and resolve product issues and concerns.
- Document and update customer records based on interactions.
- Develop and maintain a knowledge base of the company's products and services.
Requirements:
- Previous experience in customer service, sales, or other related fields.
- Ability to build rapport with clients and provide excellent customer service.
- Ability to prioritize and multitask in a fast-paced environment.
- Positive and professional demeanor.
- Excellent written and verbal communication skills.
Salary Range: The estimated salary for this role is $70,000 - $90,000 per year, depending on location and experience.
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