Client Service Associate
4 weeks ago
Gallagher is seeking a highly skilled Client Service Associate to join our team. As a Client Service Associate, you will play a vital role in delivering exceptional service to our clients. You will work closely with experienced team members to develop industry knowledge and skills, supporting account teams in delivering exceptional service to our clients.
Key Responsibilities:
- Develop industry knowledge and skills to support account teams in delivering exceptional service to clients.
- Work closely with experienced team members to learn the business and gain the knowledge, skills, and abilities to make client-related decisions independently.
- Support the employee benefits Client Service Cycle to ensure a seamless renewal process and help our team retain business.
- Learn about Gallagher's vast network of resources to improve efficiency and effectiveness in delivering client materials.
- Establish positive relationships in your office and support with administrative tasks as needed.
- Maintain up-to-date records in the Document Management System (DMS).
- Complete all GBS Employee Benefits curriculum and learn from your team.
Requirements:
- High School diploma/equivalent plus 1 year directly applicable experience.
- Proficiency in Microsoft Office and basic math skills.
Preferred Qualifications:
- Associate's degree, professional certification, or equivalent training and experience preferred.
- Previous experience managing client relationships.
About Gallagher:
Gallagher is a leading provider of insurance and risk management solutions. We are committed to delivering exceptional service to our clients and are seeking a highly skilled Client Service Associate to join our team.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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