Customer Service Representative II

1 month ago


Richardson, Texas, United States w3r Consulting Full time
Job Summary

This position is responsible for providing exceptional customer service and support to healthcare providers and patients. The ideal candidate will have excellent communication skills, a strong understanding of healthcare terminology, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Respond to written inquiries from healthcare providers and patients in a prompt and accurate manner.
  • Research and resolve complex healthcare-related issues.
  • Collaborate with internal stakeholders to ensure seamless communication and resolution of issues.
  • Develop and maintain knowledge of healthcare policies, procedures, and regulations.
  • Provide exceptional customer service and support to healthcare providers and patients.
Requirements
  • 2 years of college or 2 years of experience in a healthcare or health insurance environment.
  • Experience in provider outreach, decision-making, and responding to questions.
  • Data entry and/or typing experience.
  • Interpersonal, analytical, organizational, and independent decision-making skills.
  • Clear and concise verbal and written communication skills.
  • Experience with Microsoft suite and basic Excel skills.
  • Detail-oriented.
Preferred Qualifications
  • 6 months of data entry experience in an office environment.
  • Knowledge of medical terminology and anatomy.
  • Ability to take and meet testing criteria.


  • Richardson, Texas, United States Canon Business Process Services Full time

    Job Title: Office Service Representative IIOverviewWe are seeking a highly organized and detail-oriented Office Service Representative II to join our team. As a key member of our mailroom and administrative team, you will be responsible for ensuring the smooth operation of our office services, including mail, packages, and interoffice...


  • Richardson, Texas, United States Canon Business Process Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Service Representative II to join our team at Canon Business Process Services. In this role, you will be responsible for handling all mail, packages, and interoffice correspondence, as well as providing exceptional customer service to our clients.Key ResponsibilitiesReceive, sort, and...


  • Richardson, Texas, United States Canon U.S.A., Inc. Full time

    Job Title: Office Service Representative IIUnder general supervision, this role is responsible for handling and dispatching mail, packages, and interoffice correspondence for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality, and other duties as assigned.Key Responsibilities:Customer Service:...


  • Richardson, Texas, United States Canon Business Process Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Service Representative II to join our team. As a key member of our mailroom and supply team, you will be responsible for ensuring the smooth operation of our mail and supply processes.Key ResponsibilitiesMail and Package Handling: Receive, sort, and deliver all incoming mail and packages...


  • Richardson, Texas, United States Chewy Fulfillment Centers Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Chewy Fulfillment Centers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our pet parents via phone, email, and chat. You will be the face of Chewy, and your...


  • Richardson, Texas, United States Fossil Full time

    Customer Care RepresentativeFossil is seeking a Customer Care Representative to join our team. As a Customer Care Representative, you'll provide technical support to our internal team, collaborate with colleagues and external partners, ensure orders are processed smoothly, and offer exceptional support to both customers and fellow customer service...


  • Richardson, Texas, United States ReqRoute Inc Full time

    Job Title: Customer Service RepresentativeReqRoute, Inc is seeking a skilled Customer Service Representative to join our team in Richardson, TX. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Provide timely and effective customer service and support via...


  • Richardson, Texas, United States Chewy Fulfillment Centers Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Chewy Fulfillment Centers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our pet parents via phone, email, and chat.Key Responsibilities:Provide timely and...


  • Richardson, Texas, United States DebtBlue Full time

    Job Title: Customer Service RepresentativeDebtBlue, LLC is a leading debt settlement organization dedicated to helping individuals and families overcome financial challenges. We are seeking a highly motivated and empathetic Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be the primary point of contact...


  • Richardson, Texas, United States Health Care Service Corporation Full time

    Job SummaryWe are seeking a highly skilled Customer Advocate Specialist to join our team at Health Care Service Corporation. As a key member of our customer service team, you will be responsible for analyzing and resolving customer inquiries, providing coaching and guidance to customer service advocates, and expediting the processing of telephone and written...


  • Richardson, Texas, United States High 5 Full time

    Job Title: Call Center RepresentativeLocation: Richardson, TexasJob Summary:We are seeking a highly skilled Call Center Representative to join our team at High 5. As a Call Center Representative, you will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Provide...


  • Richardson, Texas, United States Agile People and Payroll LLC Full time

    About Agility Insurance ServicesWe are a leading National Field Marketing Organization (FMO) specializing in Medicare and Health Insurance enrollment. Our team is dedicated to providing exceptional service and support to our clients.Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join...


  • Richardson, Texas, United States Golden Bank NA Full time

    Customer Service Representative Opportunity at Golden Bank NAWe are seeking a dedicated Customer Service Representative to deliver exceptional customer service while adhering to regulations and bank security procedures.Key Responsibilities:Execute teller operations with precision and efficiency.Identify and seize sales opportunities to promote bank products...


  • Richardson, Texas, United States AlphaGraphics Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AlphaGraphics. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective responses to customer inquiries and...


  • Richardson, Texas, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for taking phone orders in a friendly and professional manner.Key ResponsibilitiesTake phone orders from customers in a friendly and professional manner.Prepare products for customer...


  • Richardson, Texas, United States AlphaGraphics Full time

    Retail Customer Service RepresentativeWe are seeking a highly collaborative and dependable Retail Customer Service Representative to join our team at AlphaGraphics. As a key member of our team, you will be responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met.Key...


  • Richardson, Texas, United States Chewy Full time

    Customer Service RepresentativeAt Chewy, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a critical role in achieving this goal. Your primary responsibility will be to engage directly with customers through multiple channels, including inbound phone calls, chats, and email. You'll need to be...


  • Richardson, Texas, United States Chewy Full time

    Customer Service RepresentativeAt Chewy, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a critical role in ensuring our customers receive the best possible service.Key Responsibilities:Engage directly with customers through multiple channels, including phone calls, chats, and emailProvide...


  • Richardson, Texas, United States Chewy Full time

    Customer Service RepresentativeAt Chewy, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a critical role in helping us achieve this goal.Key Responsibilities:Engage with customers through multiple channels, including phone, chat, and emailProvide timely and effective resolutions to...


  • Richardson, Texas, United States Agile People and Payroll LLC Full time

    Customer Service RepresentativeAgility Insurance Services is seeking a skilled Customer Service Representative to provide exceptional support to our insurance agents and brokers.Key Responsibilities:Communicate effectively with insurance professionals to identify sales opportunities and provide prompt customer service.Utilize bilingual skills to connect with...