Front Desk Associate

3 days ago


Hasbrouck Heights, New Jersey, United States Concord Hospitality Full time
Welcome to Concord Hospitality, where we're passionate about delivering exceptional guest experiences. As a Front Desk Clerk, you'll be the face of our hotel, responsible for creating a warm and welcoming atmosphere for our guests. Your role will be key to ensuring our guests have a memorable stay with us. If you're a people person with a passion for hospitality, we want to hear from you. Here's what you can expect from this role:

**Key Responsibilities:**

• Provide exceptional guest service, responding to their needs and concerns in a timely and professional manner.
• Maintain a high level of knowledge about our hotel brand, services, and amenities.
• Handle guest mail and messages with discretion and professionalism.
• Post charges, collect payments, and follow cash handling procedures.
• Communicate effectively with various departments and management to ensure seamless guest experiences.
• Stay up-to-date on hotel safety and emergency procedures.

**Why Work with Us:**

We offer a competitive wage and a comprehensive benefits package for full-time associates, including medical, dental, and vision plans, life insurance, and 401K options. Our culture is built on five core values: Quality, Integrity, Community, Profitability, and Fun. We're committed to providing a great work environment and opportunities for growth and development. If you're looking for a role where you can make a real difference in people's lives, this could be the perfect fit for you. We're proud to be an EEO employer and maintain a drug-free workplace.

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