Senior Business Operations Specialist

2 weeks ago


New York, New York, United States Dawar Consulting, Inc. Full time
Revenue Operations Expert Sought in New York

We are seeking a highly skilled Revenue Operations Analyst to join our team in New York, working 100% remotely. This is a long-term contract opportunity.

About the Role

This position involves joining the Restaurant Operations & Enablement team and partnering with revenue stakeholders to drive strategic initiatives, monitor key performance indicators, and manage the restaurant organization's technologies.

Key Responsibilities
  • Maintain the restaurant organization's technology stack to optimize efficiency.
  • Configure Salesforce, including workflows, process builder, fields, page layouts, approvals, record types, custom settings, and more.
  • Understand apex basics and collaborate with Salesforce Premier Support for troubleshooting.
  • ID unused or underutilized platform features.
  • Audit and maintain tech stack licensing and user assignment.
  • Manage third-party applications and integrations.
  • Oversight of American Express third-party life cycle management for technological evaluation and assessments.
  • Triage operations requests from sales, success, and revenue leadership.
  • Develop scalable processes and lead projects to completion.
  • Provide training and support on new processes and workflows as needed.
  • Analyze data for sales and customer success teams.
  • Create and maintain dashboards.
Required Skills and Qualifications
  • 2-4 years of experience in Sales Operations/Revenue Operations.
  • Proven project management skills with multiple initiatives.
  • Ability to analyze data and technologies to pinpoint issues.
  • Strong Salesforce experience required; Admin and Platform App Builder certifications preferred.
  • Knowledge of go-to-market tech-stack, including Outreach.io, Docusign, Salesforce CPQ, and De-Dupe tools.
Benefits

Enjoy a competitive compensation package, including an estimated $85,000 salary per year, along with benefits such as healthcare, paid sick leave, and a 401(k) plan with a 4% employer match.



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