Regional HR Manager

5 days ago


Westlake Village, California, United States Guitar Center Full time
Job Description

This is a remote role based on the East Coast, requiring candidates with the ability to travel up to 30% of the year.

Key Responsibilities

The Regional HR Manager is responsible for coaching leaders, providing solutions, setting the HR vision, and managing all day-to-day HR activities. This role works closely and consultatively with Retail leaders to provide full cycle HR support, using both strategic and hands-on methods. The role will influence teams to translate business needs into a people-first strategy and build trust in every interaction by modeling Guitar Center's core values.

Requirements

Job Responsibilities:

• Partner with Regional Vice President and District Managers to review, manage and optimize team performance through performance management, succession planning and employee development.

• Conduct investigations regarding employee concerns and advise managers in resolving highly complex, and often ambiguous, employee relations situations.

• Partner with managers on the development of corrective action and implementation of performance improvement plans

• Coach and advise managers on the performance management process and partner with them on solutions.

• Coach and drive accountability of managers with the annual performance review process

• Promote knowledge and understanding of Company policies and relevant employment laws through coaching, communication and training.

• Collectively partner with Field HR team on innovative and long-term solutions to prevent occurrence of issues.

• Support recruiting strategy by interviewing Store Manager and District Manager candidates and provide feedback and recommendations.

• Proactively provide thoughtful and actionable feedback to Field leaders

HR Processes and Compliance

• Review and analyze business metrics such as turnover and diversity reporting, exit survey and engagement data in order to recommend systemic improvements.

• Support and contribute to change efforts for business initiatives.

• Regularly monitor the "pulse" of employees to ensure a high level of employee engagement.

• Work closely with Regional Vice President to drive recommendations, accountability and changes to positively impact performance, engagement and retention.

• Maintain current knowledge of Federal and Local labor law updates, partnering with Legal or other relevant Departments as needed to ensure compliance.

• Other duties as assigned.

Qualifications

• Flexible availability with ability to travel up to 30% of the time

• Minimum of 5 years of professional experience in employee relations, and / or human resources

• 2+ years People Management experience; preferably in a fast-paced Retail environment

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