Client Services Specialist
2 weeks ago
Are you passionate about making a difference in the lives of others? Join our dynamic team at Aspen Kralich, an esteemed State Farm Agent dedicated to fostering a supportive environment.
As a Bilingual Client Services Specialist, you will play a crucial role in delivering outstanding client experiences that contribute to the success of our insurance agency. Your meticulous attention to detail, exceptional customer service abilities, and genuine desire to assist others will make you an invaluable addition to our team.
Key Responsibilities:- Build and maintain strong customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage, policy modifications, claims, and billing.
- Utilize a customer-centric approach to educate clients about various insurance solutions.
- Employ effective communication skills to meet customer needs while supporting business growth.
We are eager to connect with individuals who embody a customer-focused mindset and possess the empathy we seek. Ideal candidates will have opportunities for internal advancement based on their drive and sales aptitude.
- Bilingual proficiency is required.
- Ability to obtain Property & Casualty and Life & Health Licenses.
- Exceptional written, verbal, and auditory communication skills.
- Self-motivated and dedicated to providing excellent customer service.
- Adept at relating to customers, addressing their inquiries, and anticipating their needs.
We provide a comprehensive benefits package to support our team members, including:
- Simple IRA
- Health Benefits
- Competitive Salary & Commission/Bonus Structure
- Valuable Work Experience
- Growth Potential & Opportunities for Advancement
Compensation: $40,000-$46,000 Per Year
Our compensation framework reflects a combination of salary and commission, designed to reward your contributions in a thriving market.
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