Service Excellence Specialist
7 days ago
**Join Our Team**
At Mark Copeland - State Farm Agent, we are committed to providing exceptional client experiences and fostering a culture of excellence.
We are seeking a Service Excellence Specialist who can provide top-notch customer service and support to our clients.
As a Service Excellence Specialist, you will be responsible for answering customer inquiries, providing policy information, assisting clients with policy changes and updates, processing insurance claims, and maintaining accurate records of customer interactions.
**Key Responsibilities**
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
**Compensation & Benefits**
The estimated salary for this role is $50,000 - $70,000 per year, depending on experience and qualifications.
The compensation package includes benefits such as bonus based on performance, competitive salary, opportunity for advancement, and training & development opportunities.
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