Metal Deco Ink Technical Support Expert

1 week ago


Fairfield California, United States INX International Ink Co. Full time
Job Summary

We are seeking a highly skilled Technical Service Representative to join our team at INX International Ink Co. as a Metal Deco Ink Technical Support Expert. This role will involve providing technical support and services to our customers, ensuring their satisfaction and loyalty to our company.

Key Responsibilities
  • Perform technical service tasks in local labs or at customer locations, ensuring timely and efficient resolution of issues.
  • Conduct color matches and manufacturing of batches on-site at customer locations, adhering to quality control standards.
  • Manage inventory and maintain accurate records, ensuring seamless operations and minimizing waste.
  • Perform housekeeping, purchasing, and other duties as assigned by the Technical Solution Sales Manager.
Requirements

This role requires a strong technical background, excellent communication skills, and the ability to work independently with minimal supervision. The ideal candidate will have a proven track record of providing exceptional customer service and technical support.

Travel Requirements

This position involves domestic travel up to 50% of the time, requiring flexibility and adaptability to meet the needs of our customers and company.



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