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Metal Deco Ink Technical Support Expert

2 months ago

Fairfield California, United States INX International Ink Co. Full time
Job Summary

We are seeking a highly skilled Technical Service Representative to join our team at INX International Ink Co. as a Metal Deco Ink Technical Support Expert. This role will involve providing technical support and services to our customers, ensuring their satisfaction and loyalty to our company.

Key Responsibilities
  • Perform technical service and support in local labs or at customer locations, ensuring timely and efficient resolution of issues.
  • Conduct color matches and manufacturing of batches on-site at customer locations, adhering to quality control standards.
  • Manage inventory and maintain accurate records, ensuring seamless operations and minimizing waste.
  • Perform housekeeping, purchasing, and other duties as assigned, contributing to a safe and organized work environment.
Requirements

To be successful in this role, you will need to possess excellent communication and problem-solving skills, with the ability to work independently and as part of a team. You should also have a strong understanding of metal deco ink technology and be able to travel domestically up to 50% of the time.

What We Offer

As a Technical Service Representative at INX International Ink Co., you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our company. We offer a competitive salary range of $78,000 - $87,000 per year, depending on experience, and a comprehensive benefits package.