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Front Desk Representative

2 months ago


Hilton Head, South Carolina, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at The Westin Hilton Head Island Resort & Spa. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and memorable stay.

Key Responsibilities:

  • Process guest arrivals and departures, including check-in and check-out procedures
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Provide information and recommendations on local attractions and activities
  • Manage guest requests and preferences, including room assignments and special requests
  • Collaborate with other departments to ensure seamless guest experiences

Requirements:

  • High school diploma or equivalent required
  • No prior work experience necessary, but a positive attitude and willingness to learn are essential
  • Ability to work in a fast-paced environment and multitask with ease
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

Marriott International, Inc. is a global hospitality company with over 7,000 properties in more than 131 countries. We are committed to providing exceptional service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.