Hilton Beachfront Resort and Spa Front Desk Associate

4 weeks ago


Hilton Head, South Carolina, United States Crestview Management, LLC Full time
Job Summary

The Hilton Beachfront Resort and Spa is seeking a Front Desk Associate to provide exceptional customer service to our guests and ensure their stay is comfortable and enjoyable.

Key Responsibilities
  • Greet guests and check them into their rooms
  • Answer phone calls and respond to guest inquiries
  • Assist guests with any needs or requests they may have during their stay
  • Handle cash and credit card transactions accurately and efficiently
  • Maintain a clean and organized front desk area
  • Collaborate with other hotel staff to ensure guest satisfaction

Requirements
  • High school diploma or equivalent
  • Prior experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficient in Microsoft Office and other computer programs
  • Flexible schedule, including weekends and holidays
  • Experience in Hilton ONQ system will be an added bonus

About Us
Crestview Management, LLC is a leading hospitality company that operates the Hilton Beachfront Resort and Spa. We are committed to providing exceptional customer service and creating a memorable experience for our guests.

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