Restaurant Operations Manager

1 month ago


Linden, New Jersey, United States CheckersRally's Full time
Purpose of Your Work

At Checkers, we strive to make a positive impact on people's lives by delivering exceptional service to our Franchisees, Teams, and Guests. As a member of the Field Operations team, you will play a crucial role in executing the restaurant plan, driving sales and profits, and providing outstanding Guest and Team service. The General Manager will oversee the overall restaurant operations to ensure we remain the first choice for our Guests and Employees.

How You Make a Difference Every Day
  • Meet budgeted sales and profits by effectively managing all aspects of the P&L.
  • Continuously analyze data and develop and execute plans to enhance sales, profits, and restaurant service and efficiency.
  • Determine staffing needs and hire the right candidates for the right position.
  • Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction.
  • Train Team Members and Managers on operations, policies, and procedures, and Guest service.
  • Identify and respond to complaints and policy and procedure violations.
  • Provide regular feedback and coaching to employees on their performance.
  • Ensure the restaurant is a safe, clean, and fun environment for our employees and Guests.
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best.
  • Training & Development: We bring out the best by ensuring everyone gets well-trained.
  • Personal & Career Growth: You can do more, get more, and be more at Checkers.
  • Benefits & Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives, like our all-expenses-paid annual cruise.
Requirements
  • High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified.
  • Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR).
  • Basic math skills.
  • Microsoft Office and general systems experience.
  • Strong verbal and written communications skills.
  • Ability to work flexible schedules and extended hours.
  • High energy to keep up with our fast-paced environment.
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow.


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