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Sales and Marketing Executive

2 months ago

Dallas, Texas, United States LeaderStat Full time

We are a vibrant Independent Living community dedicated to enhancing the quality of life for our residents. Our mission is to create a supportive and engaging atmosphere while providing top-notch services and amenities. We are currently in search of a skilled Sales and Marketing Director to play a pivotal role in our ongoing success.

Key Responsibilities: As the Sales and Marketing Director, you will oversee the entire sales journey from the first inquiry to the resident's move-in. Your main objective will be to cultivate qualified leads and drive sales performance. Your primary responsibilities will include:


• Cultivating and managing qualified leads throughout the sales process, ensuring a seamless transition from inquiry to move-in.

• Engaging in community outreach initiatives to generate referrals and enhance brand recognition.

• Achieving and surpassing targets related to move-ins, inquiries, tours, home visits, phone interactions, outreach, and events.

• Responding swiftly to inquiries, arranging visits, conducting tours, and effectively closing sales in alignment with sales and marketing goals.

• Regularly reviewing closing strategies for prospects within the sales pipeline.

• Utilizing the customer relationship management system (CRM) for all sales-related activities.

• Assisting Sales Counselors with necessary resident and family contact information, facilitating the move-in process, and completing required documentation.

• Participating in scheduled sales calls to synchronize efforts with the team.

• Collaborating with the Executive Director and other department leaders to promote a positive, hospitality-driven environment for both associates and residents.

• Delivering outstanding customer service to residents, visitors, and prospects, maintaining professionalism and composure in challenging situations.

• Effectively communicating with residents, families, professionals, visitors, and team members.

• Contributing to a sales-focused culture by actively engaging in sales and marketing initiatives, including participation in events.

• Training, mentoring, rewarding, and managing direct reports in conjunction with the Executive Director.

• Completing all departmental reports accurately and punctually.

• Emphasizing the importance of teamwork in sales through collaborative efforts with department heads.

• Attending and contributing relevant insights during daily Stand-Up Meetings.

• Participating in company-hosted webinars, on-site meetings, and regional/national gatherings as scheduled.

• Completing required training promptly to maintain certifications and credentials.

• Engaging in the Manager-on-Duty program, including rotating weekend responsibilities as assigned by the Executive Director.

• Performing any additional duties as assigned.

Qualifications:

  • Minimum of 3 years of experience in sales and marketing with a proven track record.
  • Exceptional communication, customer service, and public relations skills.
  • Creative, outgoing, energetic, confident, and motivated.
  • Genuine passion for serving the elderly demographic.
  • Valid Driver's License.

We offer a competitive base salary commensurate with experience, along with commission/bonus incentives and a comprehensive benefits package, all within a supportive and collaborative work environment.