Resort Experience Leader
1 week ago
Dollywood Resorts is seeking a talented and motivated Front Office Manager to lead our front office team. As a key member of our management team, you will be responsible for ensuring exceptional guest experiences and driving business results.
Your primary focus will be on developing and implementing strategies to enhance guest satisfaction, drive revenue growth, and improve operational efficiency. You will work closely with our cross-functional teams to achieve these objectives and contribute to a positive work environment.
Responsibilities:- Lead the front office team to deliver exceptional guest experiences and exceed sales targets.
- Develop and implement processes to improve operational efficiency, reduce costs, and increase productivity.
- Minimum 2 years of leadership experience in front office or guest services.
- Proven track record of success in improving guest satisfaction and driving revenue growth.
$85,000 - $110,000 per year
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Resort Operations Director
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Front Office Hospitality Leader
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Customer Experience Director
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