Hospitality Services Manager
16 hours ago
The Front Office Hospitality Leader will be responsible for directing the overall hospitality operation of the front office, including front desk and PBX, guest services, and concierge/ticketing sales. This includes ensuring high levels of customer service at all touch points, creating and maintaining a warm and inviting guest experience, and implementing standards, policies, and procedures consistent with company policies.
The ideal candidate will have a minimum of 2 years of leadership experience in front office or guest services, with a proven track record of leading-edge methods of guest and employee satisfaction in a mid-large size hotel/resort environment.
A college degree in Business or Hospitality is preferred, but extensive practical experience will be considered in lieu of educational degrees.
Your responsibilities will include:
- Directing the overall hospitality operation of the front office
- Ensuring high levels of customer service at all touch points
- Creating and maintaining a warm and inviting guest experience
- Developing on-boarding plans and auditing for compliance
- Implementing standards, policies, and procedures consistent with company policies
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PT Service Excellence Manager
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Guest Services Associate
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Customer Service Operations Manager
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PT Customer Service Leader
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Retail Operations Manager
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Executive Dining Services Manager
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Medical Support Professional
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Hospitality Cleaning Specialist
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Hotel Cleaning Specialist
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Union City, Tennessee, United States Houser Creek Hospitality, LLC Full timeJob DescriptionWe are seeking a detail-oriented and organized Hotel Cleaning Specialist to join our team at Houser Creek Hospitality, LLC. As a key member of our housekeeping department, you will play a vital role in ensuring the highest level of cleanliness and satisfaction for our hotel guests.Main Responsibilities:Ensure guest rooms are thoroughly cleaned...
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Customer Service Representative
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Customer Experience Specialist
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Operations Manager for Healthcare Infrastructure
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