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Customer Service Representative

2 months ago

Baltimore, Maryland, United States Fleet Jobs Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative Fueler/Washer. As a key member of our fleet operations team, you will play a critical role in ensuring our customers receive exceptional service and their vehicles are properly prepared for the road.

Key Responsibilities
  • Greeting and Serving Customers: Provide a warm and welcoming experience for our customers, ensuring their needs are met and exceeded.
  • Vehicle Preparation: Conduct thorough vehicle readiness inspections to ensure tires, fluids, and other basic maintenance items are in good condition.
  • Facility Maintenance: Maintain a clean and safe environment for our customers and associates, adhering to all safety protocols and regulations.
  • Training and Development: Participate in ongoing training and coaching to develop skills in minor repairs, such as tire installation and maintenance, and preventive maintenance repairs.
  • Additional Tasks: Complete other projects and tasks as assigned by your supervisor to ensure the smooth operation of our fleet.
Why Join Fleet Jobs?
  • Competitive Compensation: Enjoy a competitive starting salary and shift premiums for your hard work.
  • Career Advancement: Take advantage of opportunities for growth and development within our company.
  • Excellent Benefits: Receive a comprehensive benefits package, including generous time off and a strong training program.
  • State-of-the-Art Technology: Work with advanced vehicle maintenance technology to stay ahead of the curve.
  • Location and Schedule Flexibility: Enjoy a flexible schedule and the opportunity to work in a variety of locations.
Requirements
  • High School Diploma or Equivalent: Possess a high school diploma or equivalent, or prior work experience in a related field.
  • Valid Driver's License: Hold a valid driver's license and be able to operate a vehicle safely.
  • Excellent Communication Skills: Demonstrate excellent customer service and communication skills, with the ability to work well in a team environment.
  • Basic Mechanical Ability: Possess basic mechanical ability and tool usage skills, with a willingness to learn and develop new skills.
  • Basic Computer Skills: Have basic computer skills and the ability to learn new software and systems.