Customer Support Professional

5 days ago


Bolivar, Missouri, United States State Farm Insurance Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Support Professional to join our team at State Farm Insurance. As a key member of our staff, you will be responsible for providing exceptional service to our customers by addressing their inquiries, complaints, and policy changes in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and complaints via phone, email, or in-person
  • Provide accurate and timely information about insurance products and services
  • Process policy applications, renewals, and cancellations with attention to detail and accuracy
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction

Requirements

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong analytical and technical skills, with ability to learn new systems and processes quickly
  • High school diploma or equivalent required; associate's degree or higher preferred

Estimated Salary Range: $40,000 - $60,000 per year



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