Customer Service Supervisor

1 week ago


Burlington, Massachusetts, United States Boston Marriott Burlington Full time
Join Our Team

Are you passionate about delivering exceptional guest experiences? Do you have a strong desire to grow your career in hospitality? Look no further At Boston Marriott Burlington, we are seeking a highly skilled and motivated Front Desk Supervisor to join our team. As a key member of our Front Office team, you will be responsible for providing guidance and leadership to our staff, ensuring consistent quality customer service, and promoting a positive work environment.

Responsibilities
  • Provide guidance and support to our Front Office team to ensure seamless execution of daily operations.
  • Maintain accurate records, manage cash transactions, and balance house bank efficiently.
  • Collaborate with colleagues to achieve business objectives and promote a positive work environment.
  • Develop and implement effective training programs to enhance staff performance and productivity.
Requirements
  • Bachelor's degree or equivalent experience in hospitality or a related field.
  • Prior front desk and supervisory experience required.
  • Exceptional communication, leadership, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
Compensation Package

We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, plus a comprehensive benefits package, including health insurance, retirement plans, and paid time off. If you are a motivated and results-driven individual who is passionate about delivering exceptional guest experiences, please apply today.



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