Operational Services Supervisor

7 days ago


Burlington, Massachusetts, United States Atrius Health Full time
Company Overview:
Atrius Health is an innovative healthcare leader delivering high-quality, patient-centered care to over 690,000 patients across 30 medical practice locations in eastern Massachusetts. We are part of Optum, a health services company focused on building the leading value-based care system in the country.

About the Role:
This Supervisory position leads and coordinates daily support operations for a single clinical area, ensuring excellent patient and provider experiences. The role involves various tasks such as appointment scheduling, patient flow management, clinical reception, area ambiance, and clinician support. The ideal candidate will have leadership potential and strong interpersonal skills to interact effectively with patients and medical professionals at all levels.

Required Skills and Qualifications:
To succeed in this role, you will need a High School diploma or equivalency certificate (e.g., GED, HiSET, TASC Test) from an accredited institution or governmental unit. An Associate's Degree is preferred. American Heart Association Basic Life Support (BLS) certification is strongly recommended if the job requires working in a patient-facing clinical capacity. Advanced Cardiac Life Support (ACLS) may be required based on specialty.

Experience:
You will require knowledge of medical support functions in an ambulatory care setting, typically acquired through 3 years of experience in a medical support role (e.g., medical assistant) in an outpatient facility.

Benefits:
Atrius Health offers an attractive compensation package including:
  • A competitive salary range between $60,000 to $80,000 per annum
  • Up to 8% company retirement contribution
  • Generous Paid Time Off and 10 paid holidays
  • Paid professional development opportunities
  • A comprehensive health and welfare benefit package

About Atrius Health:
Atrius Health is committed to non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and/or expression, or other dimensions of diversity.

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