Client Support Specialist

2 weeks ago


Lompoc, California, United States LADGOV CORPORATION Full time
Job Title: Customer Service Representative

Company: LADGOV CORPORATION

Location: Vandenberg SFB, CA

Travel: N/A

Responsibilities:
  • Provide exceptional customer service support to both in-person clients and telephone inquiries.
  • Deliver accurate information and referral services tailored to meet the unique needs of each client.
  • Facilitate the enrollment process for military personnel, civilian staff, retirees, and their families into relevant programs.
  • Coordinate and schedule customer appointments with the appropriate personnel.
  • Assist customers in sending approved documents via fax.
Qualifications:
  • Proficient in software applications including Microsoft Word, Excel, PowerPoint, Internet, and Outlook for data entry and record management.
Education/Experience:
  • A high school diploma or equivalent is mandatory.
  • A minimum of two years of experience in a customer service-related role is required.


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