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Client Support Specialist

2 months ago


Lompoc, California, United States Ladgov Corporation Full time
Job Overview

Position Title: Customer Service Representative

Location: Vandenberg SFB, CA

Travel Requirements: N/A

Key Responsibilities:

  • Provide exceptional customer service to both in-person visitors and telephone inquiries.
  • Deliver accurate information and referral services tailored to the unique needs of each client.
  • Facilitate the enrollment process for military personnel, civilian staff, retirees, and their families in relevant programs.
  • Coordinate and schedule appointments for customers with the appropriate staff members.
  • Assist clients in sending approved documents via fax.

Required Qualifications:

  • Proficient in using software applications such as Microsoft Word, Excel, PowerPoint, Internet, and Outlook for data entry and management.

Educational Background and Experience:

  • A high school diploma or equivalent is mandatory.
  • A minimum of two years of experience in a customer service role is essential.

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