Account Management Representative
4 days ago
About the Role:
We are seeking a highly motivated Customer Service Representative to join our Shared Services team at RealManage. In this role, you will be responsible for handling inbound phone calls, emails, and online chat requests, addressing account-related questions, making payments, and providing community information.
Key Qualifications:
- Equivalent to a 2-year associate's degree or relevant work experience.
- Excellent communication skills, both written and verbal.
- Positive, customer-friendly demeanor.
- Previous experience assisting with customer billing and account issues a plus.
Compensation and Benefits:
$16.50 per hour
Our Benefits Package:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 9 paid Holidays
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