Automotive Service Professional
1 week ago
Modern Toyota of Winston-Salem is seeking a skilled Automotive Service Advisor to join our team of talented service professionals. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible care for their vehicles.
Responsibilities:
- Provide timely and friendly greetings to customers
- Advise customers on the care and maintenance of their vehicles, ensuring they receive the best value for their money
- Prepare and provide accurate written cost estimates for labor and parts
- Handle customer inquiries and concerns in a professional and courteous manner
- Maintain high customer satisfaction standards and ensure that our customers feel valued and respected
Qualifications:
- 2+ years of experience in an automotive service dealership, preferably with a strong background in customer service
- Exceptional customer service skills, with the ability to communicate effectively with customers and colleagues
- Outstanding organizational and follow-up skills, with the ability to prioritize tasks and manage multiple responsibilities
- Excellent written and verbal communication skills, with the ability to prepare and present clear and concise reports
- Ability to occasionally lift up to 70 lbs.
Benefits:
- Competitive compensation and benefits package, including healthcare benefits, 401K eligibility, paid holidays, and paid time off
- Opportunities for professional growth and development, with a focus on customer service and satisfaction
- A professional work environment, with a team of dedicated and experienced colleagues
About Modern Toyota of Winston-Salem:
Modern Toyota of Winston-Salem is a part of the Modern Automotive Network, a fourth-generation family-owned business with a strong reputation for treating customers with respect and providing the best value for their money. We are committed to providing exceptional customer service and ensuring that our customers feel valued and respected.
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