Automotive Service Consultant
5 hours ago
Modern Toyota of Winston-Salem is seeking a skilled Automotive Service Advisor to join our team of talented service professionals. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support for their vehicle needs.
Responsibilities:- Provide exceptional customer service, greeting customers in a timely and friendly manner
- Advise customers on the care and maintenance of their vehicles, ensuring they understand the value of regular maintenance and repairs
- Prepare and present accurate written estimates for labor and parts, ensuring transparency and clarity for our customers
- Handle customer inquiries and concerns in a professional and courteous manner
- Maintain high levels of customer satisfaction, ensuring our customers feel valued and supported throughout their service experience
- 2+ years of experience in an automotive service dealership, preferably with a strong background in customer service and vehicle maintenance
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
- Ability to work in a fast-paced environment, with a focus on delivering exceptional results and meeting customer expectations
- A competitive compensation and benefits package, including healthcare benefits, 401K eligibility, and paid time off
- A professional work environment, with opportunities for growth and development
- A commitment to customer satisfaction, with a focus on delivering exceptional service and support
At Modern Toyota of Winston-Salem, we are dedicated to providing our customers with an exceptional service experience. If you are a motivated and customer-focused individual with a passion for automotive service, we encourage you to apply for this exciting opportunity.
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