Construction Products Support Specialist
2 days ago
Euclid Chemical, a subsidiary of RPM International Inc, is seeking a skilled Construction Products Support Specialist to join our team.
The successful candidate will provide technical support on Euclid Chemical construction products to distributors, contractors, and residential customers, as well as internal sales and marketing staff and design professionals.
This role involves providing front-line telephone and electronic support, scheduling and managing support coverage, and assisting in the development of technical support tools such as product comparative guides and brochures.
The ideal candidate will have a strong understanding of construction and concrete knowledge, excellent communication and listening skills, and the ability to manage multiple priorities and tasks with a sense of urgency.
Additional responsibilities include:
- Providing product training and demonstrations to internal and external customers
- Maintaining electronic product technical files
- Assisting in product troubleshooting and coordinating testing and analysis activities
- Interacting with sales representatives, product managers, marketing communications staff, customer service, business development, R&D/product development, and operations
The successful candidate will be a self-motivated and quick learner with a dedication to customer service and support.
Euclid Chemical offers a competitive salary, annual bonus program, and a comprehensive benefits package, including medical, dental, and vision coverage, life insurance, short-term and long-term disability, parental leave, 401(k) with company match, and a defined benefit pension plan.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, or disability.
About Us
Euclid Chemical is a leading manufacturer of products for the concrete and masonry construction industry in North America. With over a century of experience, we have developed strong relationships with contractors, specifiers, owners, building materials suppliers, and concrete producers, offering high-quality products and industry-leading technical support.
Our products and technologies include admixtures, fiber, integral color, shotcrete, grouts, repair mortars, bonding agents, adhesives, coatings, curing and sealing compounds, dry shake hardeners, joint fillers, sealants, densifiers, waterproofing, and repair products.
Leveraging our strengths, Euclid Chemical is a trusted partner for success in the challenging concrete construction market.
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