Product Support Specialist
2 days ago
This role requires a strong support specialist to ensure global partners achieve success and consistent growth in product awareness and usage.
Key Responsibilities:- Coordinate with team members to support new product developments and existing product enhancements.
- Meet weekly with account managers and content specialists to review accounts and discuss follow-up items and strategy.
- Support remote employees and resellers with conference and meeting preparation, training, and general headquarters support.
- Work with the territory team to address customer problems, identify root causes, and derive solutions.
- Assist partners with questions and follow-up on product-related issues and requests.
- Execute onboarding tasks in conjunction with the territory team, including hosting implementation calls and coordinating website development and authentication integration.
- Provide partners with marketing and outreach resources to increase product awareness and usage.
- Coordinate and complete website updates upon request, including adding new formats, services, and features.
- Manage the onboarding of new members to existing consortia.
- Bachelor's degree in a related field.
- 1+ years of related experience in customer service, account management, project management, or library.
- Strong communication skills, including written, verbal, and listening.
- Foreign language proficiency preferred.
- Detail-oriented with strong technical aptitude.
- Organized and able to track and manage multiple projects working with a variety of individuals.
- Computer proficiency in Microsoft Office Suite.
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Product Support Specialist
2 days ago
Cleveland, Ohio, United States OverDrive Full timeProduct Support SpecialistThis role requires a strong support specialist to ensure global partners achieve success and consistent growth in product awareness and usage.Key Responsibilities:Coordinate with team members to support new product developments and existing product enhancements.Meet weekly with account managers and content specialists to review...
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Construction Products Support Specialist
3 weeks ago
Cleveland, Ohio, United States RPM International Inc Full timeJob Title: Construction Products Support SpecialistAt RPM International Inc, we are seeking a highly skilled Construction Products Support Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional technical support to our customers, distributors, and sales teams.Key Responsibilities:Provide expert...
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Construction Products Support Specialist
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Cleveland, Ohio, United States Rust-Oleum Corporation Full timeJob Title: Construction Products Support SpecialistEuclid Chemical is seeking a highly skilled Construction Products Support Specialist to join our team. As a key member of our support team, you will provide technical assistance to customers, sales staff, and design professionals on our construction products.Key Responsibilities:Provide expert technical...
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Construction Products Support Specialist
2 days ago
Cleveland, Ohio, United States RPM International Inc Full timeJob DescriptionAt RPM International Inc, we are seeking a highly skilled Construction Products Support Specialist to join our team. As a key member of our organization, you will be responsible for providing technical support on our construction products to distributors, contractors, and residential customers, as well as our sales and marketing staff and...
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Construction Products Support Specialist
2 days ago
Cleveland, Ohio, United States RPM International Inc Full timeJob DescriptionEuclid Chemical, a subsidiary of RPM International Inc, is seeking a skilled Construction Products Support Specialist to join our team.The successful candidate will provide technical support on Euclid Chemical construction products to distributors, contractors, and residential customers, as well as internal sales and marketing staff and design...
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Production Service Specialist
3 weeks ago
Cleveland, Ohio, United States Gateway Recruiting, INC. Full timeJob Title: Production Service SpecialistJob Summary:The Production Service Specialist will report to the Director of Operations and Digital Solutions. This role is responsible for the production of systems, both hardware and software, as it relates to sales and contract needs. The Production Service Specialist will assist in the development of new technical...
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Production Service Specialist
2 weeks ago
Cleveland, Ohio, United States Gateway Recruiting, INC. Full timeJob Title: Production Service SpecialistJob Summary:The Production Service Specialist will report to the Director of Operations and Digital Solutions. This role is responsible for the production of systems, both hardware and software, as it relates to sales and contract needs. The Production Service Specialist will assist in the development of new technical...
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Production Service Specialist
2 weeks ago
Cleveland, Ohio, United States Gateway Recruiting, INC. Full timeJob OverviewThe Production Service Specialist will report to the Director of Operations and Digital Solutions. This role is responsible for the production of systems, both hardware and software, as it relates to sales and contract needs. The Production Service Specialist will assist in the development of new technical solutions and initiatives.Key...
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Production Specialist
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Production Service Specialist
3 weeks ago
Cleveland, Ohio, United States Gateway Recruiting, INC. Full timeJob OverviewThe Production Service Specialist will play a crucial role in the success of our company, reporting directly to the Director of Operations and Digital Solutions. This position is responsible for the production of systems, encompassing both hardware and software aspects, as it relates to sales and contract requirements.Key...
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Kodiak Product Support Specialist
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Technical Support Specialist
3 weeks ago
Cleveland, Ohio, United States The ScottCare Corporation Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at The ScottCare Corporation. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved in a timely and professional manner.Key...
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Technical Support Specialist
3 weeks ago
Cleveland, Ohio, United States The ScottCare Corporation Full timeTechnical Support SpecialistThe ScottCare Corporation is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. You will be the subject matter expert concerning ScottCare products and software, and will...
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Production Planning Specialist
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Cleveland, Ohio, United States Abb Holdings Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at ABB. As a key member of our customer support team, you will be responsible for providing technical assistance to internal and external customers, ensuring timely and cost-effective support in accordance with guidelines.Key ResponsibilitiesProvide technical...
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Senior Product Support Specialist
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IT Support Specialist
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Cleveland, Ohio, United States Apex Ventures Full timeSTEAG Power GmbH is a leading energy producer with a rich history of over 85 years. Our company operates coal-fired power plants in Germany and Turkey, contributing significantly to the country's electricity generation. As we navigate the energy transition, our coal-fired power plants play a crucial role in ensuring a largely emissions-free energy...
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Technical Support Specialist
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Customer Support Specialist
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Travel Nurse ICU Specialist
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