Operations Team Lead

1 week ago


Branson, Missouri, United States Belk Full time
Job Summary

The Operations Team Lead is a critical role within our store operations team, responsible for ensuring the smooth execution of all back of house functions. This includes leading the operational process, unloading trailers, processing new receipts, price changes, merchandise return management, and maintaining a clean and organized store environment.

Key Responsibilities
  • Lead the operational process, including receiving, stocking, and processing merchandise
  • Assign and oversee the work of associates in the receiving and stocking areas
  • Maintain a clean and organized store environment, including the receiving area and stockroom
  • Process transfers, returns to vendors, damages, and mark out of stock merchandise
  • Lead maintenance tasks, including light bulb replacement and sales floor maintenance
  • Ensure the cleanliness of the sales floor and receiving area following processing on truck days
  • Housekeeping responsibilities, including restrooms, associate lounge, and office areas
  • Support Omni functions, including picking, packing, and shipping customer orders
  • Open and close the store, including weekends
  • Approve select point of sale transactions and resolve customer service issues
Requirements
  • High School Diploma or GED equivalent
  • Ability to read and speak English
  • Ability to read and adhere to all policy and procedure manuals
  • Retail operations experience preferred
Physical Requirements
  • Ability to lift between 10 lbs to 72 lbs at floor level and/or team lift when necessary
  • Ability to push or pull 100 lbs to 500 lbs carts to sales floor
  • Ability to operate a computer
  • Ability to work unsupervised
  • Ability to stand for long periods of time
  • Ability to push/pull receiving equipment weighing up to 500 lbs

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