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Sales Team Supervisor

2 months ago

Beaverton, Oregon, United States Ziply Fiber Full time
Job Overview

Position Title: Supervisor, Direct Sales

Salary Range: $35,000 to $60,000 annually, with an additional target commission of $44,000.

Benefits: Comprehensive health benefits including medical, dental, vision, 401k, flexible spending account, paid sick leave, and paid time off. Additional perks include quarterly performance bonuses, training opportunities, career advancement, and education reimbursement programs.

At Ziply Fiber, we are dedicated to enhancing the connected lives of our communities. We provide the fastest home internet service in the Northwest, particularly in areas that have been historically underserved by traditional internet providers. As our advanced fiber network expands across various states, we are looking for dedicated individuals to help us achieve our mission.

We are not just building internet; we are fostering connections with real people. Our goal is to cultivate relationships and deliver exceptional experiences to our customers and communities.

Core Values:

  • Genuinely Caring: We treat our customers and colleagues as individuals, showing empathy and providing our full attention.
  • Empowering You: We enable our customers to select the products that best suit their needs and support our employees in enhancing customer experiences.
  • Innovation and Improvement: We continuously seek ways to enhance the experiences of our customers and colleagues.
  • Earning Your Trust: We build trust through clear and honest communication.

Position Summary:

The Supervisor, Direct Sales is tasked with developing and overseeing a local sales team within Ziply's Residential Sales Organization. This role encompasses teams that engage in door-to-door sales in residential neighborhoods, multi-family units, and small to mid-sized businesses.

Key Responsibilities:

  • Recruit, onboard, train, and manage a high-performing sales team of over 10 Direct Sales Account Executives.
  • Collaborate with the Sales Trainer to create e-learning and classroom training materials.
  • Organize community engagement events as new fiber service areas are introduced.
  • Assist in establishing new reporting processes for the sales team.
  • Achieve and surpass monthly sales performance targets across all responsible sales channels.
  • Analyze sales performance data in collaboration with the BI team.
  • Develop and track sales performance metrics.
  • Work with the marketing team to strategize and create communication materials.
  • Manage financial responsibilities including tracking operational expenses and processing reimbursements.
  • Stay informed on industry trends and apply critical thinking for strategic analysis.

Qualifications:

  • Bachelor's degree preferred; advanced degree is a plus.
  • Minimum of 1 year of experience in the telecom industry.
  • At least 1 year of supervisory experience in sales.
  • Proven track record of meeting and exceeding sales goals.
  • Strong communication and customer service skills.
  • Proficient in MS Office applications.
  • Strong financial analysis and project management skills.
  • Ability to make data-driven business decisions.
  • Analytical and problem-solving skills.
  • Must possess reliable transportation and be willing to travel as necessary.
  • Valid driver's license and satisfactory driving record required.

Knowledge, Skills, and Abilities:

  • Ability to work independently and exercise sound judgment.
  • Strong multitasking and collaboration skills to meet deadlines.
  • Excellent verbal and written communication skills with attention to detail.
  • Ability to adapt to changing priorities and schedules.
  • Commitment to providing exceptional customer service.
  • Safe and responsible driving on behalf of the company.

Work Authorization:

Applicants must be authorized to work in the US for any employer. Sponsorship is not available for this position.

Physical Requirements:

The physical demands of this role include the ability to bend, stoop, sit, walk, or stand for extended periods. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This position involves driving within a designated region.

Work Environment:

This role is primarily performed in an office environment with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.

Diversity and Equal Opportunity:

Ziply Fiber is an equal opportunity employer and welcomes all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, or disability.

All candidates are subject to a pre-employment background check and may be required to undergo a drug screening.

Ziply Fiber maintains a drug-free workplace.