Director of Quality Assurance

4 days ago


Houston, Texas, United States CSG Full time
Job Summary:

The Director of Quality Assurance will lead the quality assurance and food safety program at a specific facility. This includes working with customers, suppliers, corporate personnel, and manufacturing staff. The role will develop and analyze key metrics to identify areas of opportunity; provide expertise and guidance to our Operations teams in resolving complex food safety questions and challenges;

Key Responsibilities:
Manage the Quality and Food Safety function at the facility.
Serve as SQF Practitioner and site FSMA Preventive Controls Qualified Individual.
Manage programs to verify, validate the Food Safety Pre-requisite programs.
Manage the plant Food Safety Plan and associated policies and procedures.
Serve as Food Safety Team Member.
Monitor, support and enforce all Shearer's Foods food safety processes and procedures. This includes all AIB standards, SQF standards, customer specific standards, and 3rd party certifications as identified in supporting documentation.
Participate in weekly Food Safety Inspections.
Investigate and respond to customer complaints. Tracks complaint and reacts to emerging issues or trends engaging the appropriate functions and process owners (i.e. production, maintenance, PD, etc) to resolve.
Respond to customer requests and queries.

Requirements:
Minimum 10 years' experience in managerial or supervisory role in high volume preferably food manufacturing industry
Degree qualifications in Food Technology, Science, Engineering or other relevant areas
Leadership experience - you lead from the front, are influential when driving change & inspire your team daily
Proven experience with lean manufacturing methodologies (Lean - Six Sigma certification - at least yellow belt preferred)
Excellent communication and rapport building skills with your team and stakeholders
Passion for data and metrics - you naturally interpret data and use findings to support decision making
Accountability - you own your decisions and can be counted on to do what you say you will
Eagerness to learn and grow your career with us
An innovative mindset- you're not afraid to challenge the status quo and throw new ideas into the mix
Positivity and a solutions-focused approach- nothing is ever a problem

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