Senior Care Services Account Executive
2 weeks ago
Fallon Health is a leading provider of government-sponsored health insurance programs, including Medicare, Medicaid, and PACE. Our mission is to improve health and inspire hope for our members.
Job SummaryWe are seeking a highly motivated and experienced Senior Care Services Account Executive to join our team. The successful candidate will be responsible for achieving personal referral/sales/outreach goals for the Summit Elder Care program.
Key Responsibilities- Relationship Building
- Develop and maintain productive relationships with internal and external referral sources to obtain qualified referrals and enrollments for the Summit Elder Care program.
- Participate in community outreach activities, such as senior fairs and elder services professional association events.
- Present the Summit Elder Care program to groups who are likely prospects, caregivers, and community referral sources.
- Develop and implement a Territory Development Plan to penetrate accounts listed on the plan.
- Work collaboratively with the SE enrollment team to discuss progress of referrals and ideas for resolving issues.
- Provide in-service orientations to new and existing Summit Elder Care program vendors.
- Tour professionals and prospects at the Summit Elder Care PACE sites.
- Show accountability and follow up with prospects until the lead is closed/withdrawn.
- Achieve monthly referral and home visit request goals for the Summit Elder Care program.
- Generate sufficient Summit Elder Care enrollment referrals to meet monthly enrollment goals.
- Explain the SE program clearly and consistently to prospects and their families to ensure that prospects enroll with a solid understanding of the program and will remain members.
- Document all sales activities in the department's CRM application in a timely manner.
- Meet weekly sales activity deliverables consistently, and track these in the CRM and their Outlook calendar.
- Regularly review effectiveness of efforts against goals.
- Provide market intelligence to the SE Manager and the Outreach/Enrollment Director so that adjustments can be made to tactical plans.
- Operate within the marketing and outreach guidelines and regulations provided by CMS and EOHHS.
- When in doubt, ask questions pertaining to compliance or privacy regulations.
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