Banking Training and Development Professional

6 days ago


Salt Lake, Utah, United States BankTalent HQ Full time
Job Summary

BankTalent HQ is seeking a highly skilled Retail Banking Trainer to join our team. As a key member of our training department, you will be responsible for delivering high-quality training programs to our employees, ensuring they have the knowledge and skills needed to excel in their roles.

Key Responsibilities
  • Training Delivery: Conduct in-person and virtual training sessions on retail banking products, processes, and procedures.
  • Training Content Development: Assist in locating, administering, and delivering training content, modules, and programs to optimize individual and department performance.
  • Needs Assessment: Assist the organization in determining training needs and effective instructional methods.
  • Curriculum Maintenance: Responsible for maintaining current curriculum to ensure compliance with existing policies and procedures.
  • Scheduling: Schedule and maintain training calendars.
  • Evaluation: Assist with assessing training effectiveness.
  • Materials Development: Create necessary training materials for classes, such as workbooks, job aids, exercises, and reference tools.
  • Record Keeping: Maintain records on all training provided.
  • Progress Tracking: Track, measure, and evaluate the progress and performance of those involved in the training courses.
  • Additional Responsibilities: May select and/or develop teaching aids and facilitator reference material as required. Some travel may be required.
Requirements
  • Education and Experience: Requires a high school degree and 1+ years of experience in training methods and practices, writing, communications development, or other directly related experience.
  • Industry Knowledge: Experience with retail banking processes, procedures, and products is required.
  • Course Development: Some experience in course development is preferred.
  • Knowledge and Skills: Working knowledge of training techniques, practices, and methodology is required. Knowledge of retail banking processes, procedures, and practices, as well as banking products and services, is also required. Knowledge of curriculum development, processes, and procedures is a plus. Ability to write/rewrite training materials, present effectively, and possess good people skills is essential.
Benefits
  • Medical, Dental, and Vision Insurance: Available from day one.
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance are also offered.
  • Health Savings (HSA), Flexible Spending (FSA), and Dependent Care Accounts are available.
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays are included.
  • 401(k) Plan with company match, Profit Sharing, and Competitive Compensation are also offered.
  • Mental Health Benefits, including coaching and therapy sessions, are available.
  • Tuition Reimbursement for qualifying employees is also offered.


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