Customer Service Representative

4 days ago


Traverse City, Michigan, United States Sportsman's Warehouse Full time
Cashier/Customer Service Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Customer Service Associate at Sportsman's Warehouse.

Key Responsibilities:
  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, including the checkout area, sales floor, and stockroom.
  • Assist with restocking shelves, facing merchandise, and maintaining visual displays.
  • Operate a cash register, handle customer returns and exchanges, and process loyalty program transactions.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements:
  • High school diploma or equivalent required.
  • Previous cash handling and customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer:
  • A competitive hourly wage.
  • A fun and dynamic work environment.
  • Opportunities for advancement and professional growth.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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