High-End Cocktail Server

2 days ago


Des Plaines, Illinois, United States Truluck's Full time
About Truluck's

We are a fine dining restaurant dedicated to providing an exceptional experience for our guests. Our core values of Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy drive our commitment to excellence.

Job Summary

We are seeking an experienced Fine Dining Cocktail Server to join our team. As a Cocktail Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in our live entertainment lounge.

Responsibilities
  • Display Southern Hospitality: Connect with guests, develop loyal relationships, and create a welcoming atmosphere.
  • Maintain a Clean and Professional Appearance: Adhere to our company standards, ensuring a polished and professional image.
  • Work with Teamwork in Mind: Collaborate with colleagues to deliver exceptional service and achieve our goals.
  • Comply with Liquor Service Laws: Ensure responsible service, maintain knowledge of liquor laws, and pass the alcohol certification examination.
  • Perform Cocktail Lounge Set-Up and Closing Duties: Prepare the lounge for service, run side work, and maintain cleanliness and safety standards.
  • Serve Guests with Excellence: Follow steps in service and scripts, ensuring a seamless and enjoyable experience.
  • Maintain Cocktail Lounge, Dining Room, and Service Area Safety and Sanitation: Ensure a clean and safe environment for guests and staff.
  • Operate the POS Computerized Cash Register System: Accurately process transactions and maintain cash handling policies.
  • Communicate Effectively: Clearly communicate needs to the Leadership Team or servers, avoiding leaving work areas during peak periods.
  • Adhere to Company Policies: Follow policies regarding smoking, cell phone usage, and tip declaration.
Requirements
  • Knowledge of Bar and Restaurant Service: Possess a pleasant attitude and experience in the hospitality industry.
  • Minimum 3 Years Previous Hospitality Experience: Proven track record of professionalism, accountability, and team commitment.
  • Beliefs and Behaviors Reflecting Integrity and Discipline: Demonstrate a strong work ethic and commitment to excellence.
  • Ability to Stand for 9 Hours: Maintain physical stamina and ability to perform job functions.
  • Basic Computer Usage Skills: Proficient in using the POS system and maintaining cash handling policies.
  • Ability to Carry and Lift Small and Large Trays up to 20 lbs: Maintain physical ability to perform job functions.
  • Command of the English Language: Possess excellent communication skills.
Benefits
  • Daily Shift Meals
  • Performance-Based Culture (Promotions & Pay)
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Employee Discount
  • Paid Time Off
  • Flexible Schedule
  • 401(K) with Match


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