IS Systems Engineer

4 days ago

Des Plaines, Illinois, United States Lutheran Social Services of IL Full time
About the Role

Lutheran Social Services of Illinois (LSSI) is seeking a highly skilled IS Systems Engineer to join our team. As a key member of our IT department, you will be responsible for maintaining and supporting our systems infrastructure, ensuring the right solutions are in place to effectively and efficiently automate processes and eliminate waste.

Key Responsibilities
  • Work closely with the Infrastructure Manager and the team to ensure the right solutions and tools are in place to maintain a secure and reliable network.
  • Collaborate with other Engineers and the Manager to ensure priorities, projects, and tasks are implemented and maintained in alignment with LSSI's strategy.
  • Identify and resolve end-of-life and support issues, as well as escalate issues as needed.
  • Manage vendor relationships and ensure adequate support exists on products, ensuring vendors deliver as promised.
  • Support and maintain the backup environment to ensure RTO (Recovery Time Objective) and RPO (Recovery Point Objective) are met, and ensure Disaster Recovery Plan is supported by the right tools and processes.
Requirements
  • High school diploma or equivalent, with a minimum of ten years' experience in IT required.
  • Bachelor's degree in computer science or related field preferred.
  • Minimum of five years' experience in infrastructure management, including but not limited to servers, backup, endpoint devices, and security solutions required.
  • Excellent knowledge of network solutions, including but not limited to QAN, LAN, MPLS, Ethernet, and DNS required.
  • Two to five years' experience with Windows Server operating systems as it relates to builds, upgrade, and patching required.
  • Demonstrated proficiency in software troubleshooting.
  • Two to five years' experience with backup technologies to support on-prem and remote backups to support recovery and disaster recovery efforts preferred.
  • Two to five years' experience with phone systems to support the unified communication needs of the organization preferred.
  • Two to five years' experience administering an Office 365 environment with a Hybrid Azure AD environment preferred.
  • Two to five years' experience administering a Teams 365 environment preferred.
  • Office 365 certified preferred.
  • Background check clearance required.
  • Valid driver's license, in good standing for the state of residency required.
  • Access to reliable transportation required.
  • Valid IL statutory minimum liability insurance coverage, bodily injury, and property damage required.
  • Demonstrated ability to communicate in a clear, comprehensible manner, verbally and written.
  • Excellent organization, presentation, and PC/computer skills, including proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
About LSSI

LSSI is a leading not-for-profit organization providing healing, justice, and wholeness to people and communities. For over 150 years, LSSI has made a difference in the lives of children and families, and we're still a strong, viable presence in the State of Illinois, continuing that commitment to making a difference.

Benefits and Perks
  • Competitive salary based upon relevant education, experience, and licensure.
  • On-demand flexible paydays for earned wages through an app called Dayforce Wallet.
  • Opportunity for advancement.
  • Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
  • The paid training you need to learn, grow, and succeed.

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