Fine Dining Cocktail Server

2 days ago


Des Plaines, Illinois, United States Truluck's Full time
About Truluck's

We are a fine dining restaurant dedicated to providing an exceptional experience for our guests. Our core values of Culinary Excellence, Sustainable Seafood, Southern Hospitality, Company Culture, and Philanthropy drive our commitment to excellence.

Job Summary

We are seeking an experienced Fine Dining Cocktail Server to join our team. As a Cocktail Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience in our live entertainment lounge.

Responsibilities
  • Display Southern Hospitality: Connect with guests, develop loyal relationships, and create a welcoming atmosphere.
  • Maintain a Clean and Professional Appearance: Adhere to our company standards, ensuring a polished and refined image.
  • Work with Teamwork in Mind: Collaborate with colleagues to deliver exceptional service and achieve our goals.
  • Comply with Liquor Service Laws: Ensure responsible service, maintain knowledge of liquor laws, and pass the alcohol certification examination.
  • Perform Cocktail Lounge Set-Up and Closing Duties: Prepare the lounge for service, manage side work, and maintain cleanliness.
  • Serve Guests with Excellence: Follow steps in service, use scripts as trained, and ensure table maintenance and cleanliness.
  • Maintain Safety and Sanitation: Ensure the cocktail lounge, dining room, and service area meet our high standards.
  • Operate the POS System: Accurately process payments, manage cash handling, and maintain product knowledge.
  • Communicate Effectively: Avoid leaving work areas during peak periods, communicate needs to leadership, and take breaks only during non-busy periods.
  • Declare Tips Lawfully: Accurately report tips according to our procedure.
Requirements
  • Knowledge of Bar and Restaurant Service: Possess a pleasant attitude, minimum 3 years of hospitality experience, and a proven track record of professionalism, accountability, and team commitment.
  • Beliefs and Behaviors: Reflect integrity and discipline, stand for 9 hours, and perform all job functions while wearing the specified uniform.
  • Communication Skills: Possess good communication skills, command of the English language, and basic computer usage skills.
  • Physical Demands: Ability to carry and lift small and large trays up to 20 lbs.
Benefits
  • Daily Shift Meals
  • Performance-Based Culture
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Employee Discount
  • Paid Time Off
  • Flexible Schedule
  • 401(K) with Match


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