Remote Client Advocate

24 hours ago


Nashville, Tennessee, United States Bastion Recruiting Full time

Job Description: Customer Service Representative

We are seeking motivated individuals who are passionate about customer service excellence to join our dynamic team at Bastion Recruiting. This role offers significant potential for professional growth in an environment focused on continuous improvement and success.

Salary Range: $55,000 - $70,000 per year (based on experience and location)

About the Job:

In this position, you will serve as a vital link between our organization and our valued clients, providing comprehensive support for their benefits-related inquiries.

Core Responsibilities:

  • Professionally manage customer service communications
  • Provide thoughtful, personalized support to clients
  • Cultivate and maintain positive client relationships
  • Facilitate benefits enrollment processes
  • Address and resolve service-related matters
  • Maintain meticulous documentation
  • Participate effectively in team collaboration initiatives

What You Will Gain:

  • Experience working with a growing organization that values employee development
  • A comprehensive benefits package with attractive rates and comprehensive benefits
  • Exciting travel incentives and thorough paid training programs
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