Patient Care Advocate Specialist

2 days ago


Nashville, Tennessee, United States i4 Search Group Full time

We are seeking a highly motivated and detail-oriented Patient Care Advocate Specialist to join our team at i4 Search Group.

Job Summary:

The Patient Care Advocate Specialist will be responsible for providing care coordination services to Medicaid, Medicare Advantage, and/or Dual Eligible Special Needs Plan (DSNP) members. This includes assessing and addressing both medical and social needs (SDOH), creating a positive experience for members by building trusted relationships, and helping them access the right care at the right time.

Key Responsibilities:

  • Conduct outreach to motivate, facilitate, and educate members about the benefits of programs.
  • Develop and implement care plans with members to address their goals.
  • Evaluate individual member care needs and communicate medical information to healthcare professionals.
  • Manage a caseload of members to ensure expedient contact is made with each member.
  • Facilitate coordination of care with providers and schedule appointments as needed.
  • Identify and help address needs related to Social Determinants of Health.
  • Coordinate and complete correspondence according to established workflows.
  • Thoroughly and accurately document actions taken in a care management platform.

Requirements:

  • 2+ years of experience as a care coordinator, case manager, community health worker, pharmacy technician, or social worker.
  • Must be fluent in English with additional fluency in Spanish preferred.
  • LPN or RN preferred.
  • Dedicated home office for remote work.
  • Located in Tennessee.
  • Experience working with Medicaid and/or Dual Eligible patients.

Benefits:

  • Competitive compensation package ($55,000 - $65,000 per year).
  • 401(k) with employer matching.
  • Medical, dental, and vision insurance.
  • Paid time off, paid sick time off, and paid holidays.
  • Remote work.
  • Comprehensive training and development.
  • 100% employer-paid short-term disability, long-term disability, and basic life insurance.
  • Health Savings Plan with employer contributions.
  • Employee assistance program (EAP).

About Us:

i4 Search Group is a leading recruitment agency dedicated to providing exceptional talent solutions to clients across various industries. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.



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