Director of Warehousing Product Development

7 days ago

Chicago, Illinois, United States DPDHL Full time

Job Title: Director of Warehousing Product Development

Job Summary: We are seeking a highly skilled Director of Warehousing Product Development to join our Integrated Warehousing Services division. In this role, you will be responsible for managing and coordinating sales opportunities to grow our IWS services.

Key Responsibilities:

  • Develop opportunities to increase our warehousing capacity and capabilities in the region.
  • Communicate warehousing capacity and capabilities to sales teams and other internal stakeholders.
  • Manage a sales goal-driven pipeline.
  • Manage multiple Requests For Quotations (RFQ's) at a time.
  • Manage daily inquiries and ad-hoc quote requests.
  • Generate customer quotations and proposal responses with IWS tools.
  • Negotiate rates with customers and warehousing providers.
  • Work with DHL Legal and Risk teams in negotiating contract terms.
  • Manage call schedules directly or through sales owners.
  • Maintain a prompt email response time and consistent communication.
  • Act as a high-level escalation/subject matter expert for your accounts.
  • Ensure onboarding calls are scheduled.
  • Ensure the warehousing provider provides a list of needed actions to the customer.
  • Ensure the customer is returning the required information timely.
  • Create billing templates and communicate new accounts to the billing team.
  • Work with warehouse or 3PL managers to onboard facilities.

Requirements:

  • Excellent written and verbal communication skills.
  • Contract logistics experience required.
  • Ability to manage multiple projects at the same time with different deadlines.
  • Excellent customer service skills, including an understanding of how to de-escalate situations.
  • Proficiency in Microsoft Office Applications, including 365: Outlook, Word, PowerPoint, and Excel.
  • Solid understanding of warehousing operations and sales.
  • Experience with customer onboarding and project management.

Benefits:

  • Total Compensation Package: We offer a competitive base salary.
  • 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
  • Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
  • Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
  • Vision: Optional coverage for eye exams, frames, and contact lenses.
  • Dental: Optional coverage for preventative, major, and basic dental services.
  • Holiday/Paid Time Off: The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

About DHL Global Forwarding:

DHL Global Forwarding is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions, and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

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