Director of Warehousing Product Development

3 weeks ago


Chicago, Illinois, United States DPDHL Full time
Job Title: Director of Warehousing Product Development

We are seeking a highly skilled Director of Warehousing Product Development to join our team at DPDHL. In this role, you will be responsible for managing the flow of goods and information across our global supply chain, utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

Key Responsibilities:
  • Develop opportunities to increase our warehousing capacity and capabilities in the region
  • Communicate warehousing capacity and capabilities to sales teams and other internal stakeholders
  • Manage a sales goal-driven pipeline
  • Manage multiple Requests For Quotations (RFQ's) at a time
  • Manage daily inquiries and ad-hoc quote requests
  • Generate customer quotations and proposal responses with IWS tools
  • Negotiate rates with customers and warehousing providers
  • Work with DHL Legal and Risk teams in negotiating contract terms
  • Manage call schedules directly or through sales owners
  • Maintain a prompt email response time and consistent communication
  • Act as a high-level escalation/subject matter expert for your accounts
  • Ensure onboarding calls are scheduled
  • Ensure the warehousing provider provides a list of needed actions to the customer
  • Ensure the customer is returning the required information timely
  • Create billing templates and communicate new accounts to the billing team
  • Work with warehouse or 3PL managers to onboard the facility
Requirements:
  • Excellent written and verbal communication skills
  • Contract logistics experience required
  • Ability to manage multiple projects at the same time with different deadlines
  • Excellent customer service skills, including an understanding of how to de-escalate situations
  • Proficiency in Microsoft Office Applications, including 365: Outlook, Word, PowerPoint, and Excel
  • Solid understanding of warehousing operations and sales
  • Experience with customer onboarding and project management
Benefits:
  • Competitive base salary
  • 401(k) with a match: pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement
  • Stock Purchase Plan: eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders
  • Medical: comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs
  • Vision: optional coverage for eye exams, frames, and contact lenses
  • Dental: optional coverage for preventative, major, and basic dental services
  • Holiday/Paid Time Off: the company provides paid time off for 7 major holidays each calendar year, plus 8 floating holidays, and accrued vacation days


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