Healthcare Account Strategist

1 day ago


New York, New York, United States VML Full time

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.

We have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.

As a Healthcare Account Strategist at VML, you will ensure all aspects of the day-to-day client interaction deliver ultimate value to both parties. You will collaborate with senior clients to understand their business landscape, develop strategies to meet key objectives, and activate the agency team to deliver upon them.

You will mine new, organic business opportunities with existing clients through building relationships with industry partners and the client's organization. You will work with the cross-functional team, guiding and directing teams to foster a culture of growth and development.

In this role, you are responsible for all areas of client delivery, VML CE Health team, and client relationship in Pharma. The estimated salary range for this position is $75,000-$180,000 USD.

Key Responsibilities:
  • Develop long-term account success and growth by building, maintaining, and growing senior level client relationships
  • Work with strategy to transform knowledge of client business objectives, internal and competitive opportunities, and customer insights into actionable marketing communications strategies and tactics
  • Be the resident expert on the clients' business and industry
  • Contribute to agency new business efforts
  • Regularly inform group account director, client engagement on business status, including escalation as needed
  • Financial responsibilities include review and sign-off of monthly billing and forecasting, client management or escalation of billing as needed
  • Responsible for active professional development of direct reports
  • Cultivate capability of both the cross-functional client team and CE department
  • Ability to lead integration efforts across multi-channel engagements

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