Senior Director of Development Services

15 hours ago


Chicago, Illinois, United States Archdiocese of Chicago Full time
Job Title: Senior Director of Development Services

The Archdiocese of Chicago, a leading Catholic institution, seeks a highly skilled Senior Director of Development Services to oversee the Stewardship and Development Operations and Database teams. This key role is responsible for ensuring excellent gift processing, pledge fulfillment, and database management.

Key Responsibilities:
  • Develop and implement strategies for gift processing, data processing, reporting, technology, and vendor management.
  • Lead comprehensive change management efforts related to database, gift processing, acknowledgment process, reporting, and other operational initiatives.
  • Collaborate with the Chief Development Officer as the public facing representative of the Operations and Database teams.
  • Improve efficiency of the Operations and Database teams, focusing on quality, timeliness, and service to our donor base.
  • Play a leadership role in improving core S&D operations functions, including gift processing, donor recognition, pledge fulfillment, and donor database.
  • Manage gift fulfillment for significant fundraising initiatives, including a $300MM+ capital campaign and a $15MM+ annual fund.
  • Manage relationships with key Stewardship and Development vendors to ensure efficiency, compliance, and top performance.
  • Drive operational metrics and reporting to ensure a disciplined approach to financial and operational goals and objectives.
  • Partner closely with the Finance/Accounting and IT organizations to ensure alignment and effective collaboration.
  • Attract, develop, coach, and retain high-performing team members.
  • Work with other Stewardship and Development department leaders to develop and maintain systems to establish budgets, track goals, metrics, and progress.

This is a critical role that requires a strong leader with excellent communication and project management skills. If you are a motivated and results-driven professional with experience in development operations, we encourage you to apply.



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