Customer Service Ambassador
8 hours ago
Job Summary:
The Holiday Inn & Suites of SLC Airport is seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.
Key Responsibilities:
- Front Desk Operations: Manage the front desk area, ensuring a clean and organized environment for guests and staff.
- Guest Service: Provide warm and welcoming service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Communication: Maintain effective communication with colleagues and management, ensuring seamless coordination of front office operations.
- Administrative Tasks: Perform administrative duties, including data entry, filing, and other tasks as assigned.
- Physical Requirements: Meet the physical demands of the role, including lifting, bending, and standing for extended periods.
Requirements:
- High School Diploma or Equivalent: Required
- Previous Customer Service Experience: Preferred
- Ability to Work a Flexible Schedule: Required
- Physical Ability to Meet the Demands of the Role: Required
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