Operations Manager

4 days ago


Fort Lauderdale, Florida, United States Terminal Security Solutions Full time
Job Description

**Job Summary**

The Terminal Security Solutions Operations Manager is responsible for providing overall leadership and management of all personnel assigned to their specific terminal operation. This role requires a strong focus on security, compliance, and customer service.

Key Responsibilities:

  • Security and Compliance: Ensure full compliance and proper execution of approved/applicable Facility Security Plans (FSP), MTSA, and all applicable federal and state regulations.
  • Leadership and Management: Plan, organize, and manage the work of subordinate staff to ensure that directives are accomplished.
  • Investigations and Resolution: Direct investigations to verify and resolve customer, federal authorities, and employee complaints.
  • Operational Meetings: Coordinate operational meetings to ensure the flow of information between all supervisors.
  • Asset Protection: Properly safeguard and secure assets for personnel, clients, and visitors.
  • Reporting and Documentation: Write and maintain reports of daily activities and irregularities.
  • Inspections and Evaluations: Inspect work areas to ensure compliance with established regulations regarding safety and maintenance.
  • Performance Management: Observe and evaluate worker performance to ensure upward mobility and proper utilization of employee skills.
  • Client Relations: Ensure all required reports are executed as necessary and schedules are accurate, balanced, and fair.
  • Accountability: Be accountable to local client representatives to determine if standards and precedence are being met.

Requirements:

  • Education and/or Work Experience: Must be able to communicate in and speak fluent English. Must have a high school diploma or GED. An associate's degree or higher is preferred. Law enforcement or military experience is also preferred.
  • Physical Requirements: Must be able to stand for a minimum of 8 hours at a time. Must be able to lift and carry up to 20 lbs. Must be able to talk, listen, and speak clearly on a telephone/VHF two-way radio.

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