Operations Manager

23 hours ago


Fort Lauderdale, Florida, United States My City Transportation Full time
Job Summary

We are seeking a highly skilled and experienced Transportation Operations Director to join our team at My City Transportation. This is a key leadership role that requires a strong understanding of transportation operations and a proven track record of success in managing teams and driving business results.

Key Responsibilities
  • Operational Excellence: Ensure day-to-day operational excellence for the FLL Operational Services, including managing budgets, reporting, and data collection.
  • Team Management: Lead and manage a team of supervisors, ensuring they have the necessary resources and support to perform their duties effectively.
  • Customer Service: Monitor performance and customer satisfaction, developing programs to improve productivity and reduce complaints.
  • Personnel Management: Chair monthly employee meetings, ensure optimum operator staffing levels, and oversee the screening, selection, and hiring of supervisors.
  • Communication: Communicate regularly with THE CONTRACTOR staff, supervisors, and other stakeholders to ensure effective collaboration and problem-solving.
  • Problem-Solving: Identify potential problems and institute corrective actions, working closely with THE CONTRACTOR Management to resolve issues.
  • Reporting and Analysis: Review daily operations reports, recommend and take corrective actions as needed, and provide regular updates to management.
Requirements
  • Education: Bachelor's degree or equivalent plus 3-4 years of related experience.
  • Skills: Strong leadership and management skills, excellent communication and problem-solving skills, and proficiency in Microsoft Excel, Word, and Outlook.
  • Experience: 3-4 years of experience in transportation operations, with a proven track record of success in managing teams and driving business results.
Working Conditions

The employee may be exposed to extreme hot or cold temperatures, heights, and loud machinery or equipment. The employee may be exposed to hazardous chemicals.

Compensation

Yearly Salary


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