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Operations Manager
2 months ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Jazwares. As a key member of our operations team, you will be responsible for directing the day-to-day activities of our logistics and distribution operations.
Key Responsibilities- Manage Daily Operations: Oversee the receipt, storage, and distribution of packages and materials to ensure timely and efficient delivery to our customers.
- Lead and Direct Staff: Supervise and mentor a team of logistics and distribution professionals to ensure they have the necessary tools and resources to perform their duties effectively.
- Inventory Management: Manage inventory levels at multiple sites to ensure accurate tracking and reporting of stock levels.
- Process Improvement: Identify opportunities for process improvements and implement changes to increase operational efficiency and reduce costs.
- Customer Service: Provide exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
- Education: Bachelor's degree in logistics, business administration, or a related field.
- Experience: 3+ years of experience in logistics and distribution, with a minimum of 2 years in a leadership role.
- Skills: Strong leadership and communication skills, with the ability to motivate and direct a team of professionals. Proficient in inventory management and process improvement techniques.
- Experience in a Packaging Center: Previous experience working in a packaging center or inventory control environment is highly preferred.
- WMS Knowledge: Working knowledge of Warehouse Management Systems (WMS) and experience with inventory control software.
- Multilingual: Proficiency in multiple languages, including English and Spanish, is a plus.
- Environment: Office, warehouse, and occasional outdoor work environment.
- Physical Requirements: Ability to lift up to 25 pounds, stand, walk, sit, hear, see, and frequently perform other physical tasks.
- Travel: Some national travel may be required.
- Competitive Salary: Base salary may vary based on experience, role tenure, performance, industry, and location.
- Benefits Package: Comprehensive benefits package, including medical insurance, life insurance, 401(k) retirement program, short and long-term disability, and tuition reimbursement.
- Flexible Work Schedule: Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation and sick leave.
- Community Service: Opportunity to volunteer for up to 16 hours a year on community service projects through Jazwares Cares.