Customer Support Specialist
6 days ago
Customer Support Representative
R.S. Hughes Company, Inc. is seeking a skilled Customer Support Representative to support our customers by managing inventory, understanding certification needs, and tracking customer data. This role is a great opportunity to work collaboratively with internal and external partners to improve business and create solutions that serve both R.S. Hughes Company, Inc. and our customers.
Responsibilities:
• Perform back-end duties in support of the Inside Sales team
• Manage inventory and assist with buys
• Audit, assist, label, and communicate orders for key accounts with the Inside Sales Team
• Onsite inventory management with the use of a Company vehicle
• Organization of quality assurance documents, invoices, packing slips, etc.
• Auditing the paperwork and process control for an AS9120 division
• Supporting achievement of division sales goals
• Learning all operations functions of the division
Requirements:
• Excellent written and verbal communication skills
• Microsoft Office skills, especially Excel
• Strong organizational skills
• Multi-tasking, self-motivated individual
• High School Diploma or GED
Work Hours:
Full-time (40 hours/week)
Monday - Friday, 8:00am - 5:00pm
Compensation:
R.S. Hughes Company, Inc. offers a comprehensive benefits package, including medical, dental, life insurance, wellness benefits, short-term and long-term disability plans, paid vacation, and a 401(k) retirement savings plan.
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