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Training Operations Assistant

2 months ago

Honolulu, Hawaii, United States AED Institute Full time
Position Overview

The Training Operations Assistant will collaborate closely with the Training Coordinator to oversee the daily functions of AED Institute.

Key Responsibilities
  • Prepare and dismantle classrooms for internal training sessions.
  • Assist instructors by arranging necessary equipment for external training events.
  • Maintain accurate records and management of training supplies, including handbooks, digital products, and training equipment.
  • Ensure cleanliness and restocking of equipment upon return to the office.
  • Monitor course waitlists and follow up as new class slots become available.
  • Manually record attendees for all additional courses.
  • Procure HSI training materials and distribute certification cards based on site requirements.
  • Issue completion certificates and cards to participants after course fulfillment.
  • Synchronize class registrations from Enrollware to Quickbooks.
  • Support the Training Coordinator with various tasks, projects, and reports.
  • Track class registrations and cancel sessions when necessary.
  • Handle mail distribution.
  • Assign general office responsibilities.
  • Coordinate recognition for staff birthdays and anniversaries through email notifications or signed cards.
Qualifications
  • At least 2 years of experience in a dynamic office environment.
  • Experience in customer service roles.
  • A strong passion for people and achieving success.
  • Exceptional attention to detail.
  • Highly organized with effective time management skills.
  • Able to manage a growing list of tasks efficiently.
  • Excellent verbal and written communication abilities.
  • A personable nature with a desire to support colleagues.
  • Willingness to engage in both high-level projects and routine administrative duties.
  • A growth-oriented mindset and commitment to lifelong learning.