Service Operations Manager

4 hours ago


Dubuque, Iowa, United States Access Dubuque Full time
Job Title: Service Manager

At Bodensteiner Implement Company, we are seeking a highly skilled and experienced Service Manager to join our team. As a key member of our Service Department, you will be responsible for managing service operations to maximize return on investment and ensure internal and external customer satisfaction.

Key Responsibilities:
  • Manage service operations to optimize processes and ensure customer satisfaction
  • Grow profitable service labor sales and exercise disciplined expense control
  • Attract, retain, and effectively engage department personnel
  • Develop and communicate effective Service Department processes
  • Assist in creating annual Service Department goals and objectives
  • Communicate with customers and sales department to ensure customer satisfaction
  • Coordinate customer clinics and promotional events
  • Submit service warranty and Product Improvement Program claims
  • Schedule and assign jobs and work areas to employees
  • Review work orders for completeness and accuracy
  • Ensure all departmental tools, equipment, and vehicles are in good working order
  • Assist in recruiting, staffing, and employee development activities
Requirements:
  • 3+ years experience in Service Department operations
  • Ability to use standard desktop load applications and internet functions
  • Ability to write and speak effectively to individuals and groups
  • Familiarity with John Deere and competitive products
  • Basic understanding of financial principles relative to Service Department operations
  • Ability to analyze and interpret internal reports
  • Ability to work extended hours and weekends
  • Excellent customer service skills
  • High School Diploma or equivalent experience


  • Dubuque, Iowa, United States Access Dubuque Full time

    Job Title: Service ManagerWe are seeking a highly skilled and experienced Service Manager to join our team at Bodensteiner Implement Co. The successful candidate will be responsible for managing service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer...


  • Dubuque, Iowa, United States 7 Hills Brewing Co, LLC Full time

    {"title": "FOH Manager", "description": "Restaurant Operations ManagerAt 7 Hills Brewing Co, LLC, we're seeking a highly skilled Restaurant Operations Manager to oversee the front-of-house operations of our brewery and restaurant. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a...


  • Dubuque, Iowa, United States Gecko Hospitality Full time

    Job SummaryGecko Hospitality is seeking a Restaurant District Manager to oversee the operations of our restaurants in Iowa. As a key member of our team, you will be responsible for creating a strong group of professionals through recruitment, coaching, mentoring, and development. The ideal candidate will have a proven track record of driving sales and guest...


  • Dubuque, Iowa, United States Bimbo Bakeries USA Full time

    Plant Manager Job DescriptionBimbo Bakeries USA is seeking a highly skilled Plant Manager to lead our manufacturing facility in DUBUQUE, IA. As a key member of our team, you will be responsible for overseeing all activities within the plant, ensuring a safe and efficient work environment, and driving continuous improvements in safety, quality, and customer...


  • Dubuque, Iowa, United States Gecko Hospitality Full time

    Restaurant Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Gecko Hospitality. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage restaurant staff,...


  • Dubuque, Iowa, United States Gecko Hospitality Full time

    Restaurant Manager Job DescriptionWe are seeking a skilled Restaurant Manager to lead our team at Gecko Hospitality. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage restaurant staff, including scheduling,...


  • Dubuque, Iowa, United States Hirschbach Motor Lines Full time

    Job OverviewHirschbach Motor Lines is seeking a skilled Driver Leader to oversee the operations of an assigned fleet of drivers. This role is responsible for maximizing productivity, utilization, and retention of the fleet, while ensuring Hirschbach operators provide Best in Class service.Key ResponsibilitiesCommunicate effectively with drivers, responding...


  • Dubuque, Iowa, United States Hirschbach Motor Lines Full time

    Job OverviewHirschbach Motor Lines is seeking a skilled Driver Leader to oversee the operations of an assigned fleet of drivers. This role is responsible for maximizing productivity, utilization, and retention of the fleet, while ensuring Hirschbach operators provide Best in Class service.Key ResponsibilitiesCommunicate effectively with drivers, responding...


  • Dubuque, Iowa, United States Bimbo Bakeries USA Full time

    Job Title: Plant ManagerAt Bimbo Bakeries USA, we are seeking a highly skilled and experienced Plant Manager to lead our manufacturing facility. As a key member of our team, you will be responsible for overseeing all activities within the plant, ensuring a safe and efficient work environment, and driving continuous improvements in safety, quality, and...


  • Dubuque, Iowa, United States Gecko Hospitality Full time

    Restaurant Manager Job DescriptionWe are seeking a skilled Restaurant Manager to lead our team at Gecko Hospitality. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Manage restaurant staff, including scheduling,...


  • Dubuque, Iowa, United States Great Clips Full time

    Unlock Your Potential as an Assistant Salon ManagerAre you a motivated and organized individual with a passion for the beauty industry? Do you have a desire to support a team of stylists and contribute to the success of a dynamic salon environment?We're seeking an experienced and licensed Assistant Salon Manager to join our Great Clips team. As a key member...


  • Dubuque, Iowa, United States HHB Restaurant Recruiting Full time

    Restaurant General Manager Job DescriptionWe are seeking an experienced Restaurant General Manager to lead our team and drive business growth in Dubuque, IA.As a Restaurant General Manager, you will oversee daily operations, manage staff, and develop a strong team to achieve sales and customer satisfaction goals.You will be responsible for creating a safe...


  • Dubuque, Iowa, United States Great Clips Full time

    Unlock Your Potential as an Assistant Salon Manager at Great ClipsAre you a skilled stylist looking to take your career to the next level? Do you have a passion for leadership and a desire to drive success in a dynamic salon environment? If so, we want to hear from you!As an Assistant Salon Manager at Great Clips, you'll have the opportunity to oversee salon...

  • Operations Manager

    4 hours ago


    Dubuque, Iowa, United States ASM Global Full time

    Job Title: Operations Manager Job Summary: ASM Global is seeking an experienced Operations Manager to join our team. The successful candidate will be responsible for the maintenance and upkeep of our facilities, ensuring that all equipment and systems are functioning properly. Key Responsibilities: * Maintain and repair all facility equipment, including...


  • Dubuque, Iowa, United States Old Chicago Full time

    Restaurant Assistant Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Old Chicago. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, inventory, and customer service.Key Responsibilities:Manage and...


  • Dubuque, Iowa, United States CCW, LLC Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Supervisor to join our team at HuHot Mongolian Grill. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.Key ResponsibilitiesLead and supervise...


  • Dubuque, Iowa, United States CCW, LLC Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Supervisor to join our team at HuHot Mongolian Grill. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a high-performing team.Key ResponsibilitiesLead and supervise...


  • Dubuque, Iowa, United States Bimbo Bakeries USA Full time

    Plant Manager Job DescriptionAt Bimbo Bakeries USA, we're seeking a highly skilled Plant Manager to lead our manufacturing facility and drive business success. As a key member of our team, you'll be responsible for overseeing all activities within the plant, ensuring a safe and efficient work environment, and delivering high-quality products to our...


  • Dubuque, Iowa, United States Old Chicago Full time

    Restaurant Assistant ManagerWe are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Old Chicago. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of customer service, and controlling costs.Key...


  • Dubuque, Iowa, United States HHB Restaurant Recruiting Full time

    Restaurant Assistant General Manager Job DescriptionWe are seeking a highly motivated and experienced Restaurant Assistant General Manager to join our team at HHB Restaurant Recruiting. As a key member of our restaurant management team, you will be responsible for leading a team of restaurant staff, driving sales growth, and ensuring exceptional customer...